Your personal data is our top priority. This Privacy Policy clearly outlines what information we collect, why we collect it, and how we keep it protected.
To protect your privacy at 22 jy, we use industry-leading technology and best practices.
All transactions and data transfers on 22 jy are secured with 256-bit SSL encryption. Your information is never visible to third parties.
Your data is stored on encrypted servers and can only be accessed by authorized personnel for specific purposes.
22 jy never sells your personal data to third parties. Your data is used solely for the purpose of providing our services.
Documents submitted for identity verification are processed in strict confidence and stored securely once verification is complete.
You can request to view, update, or delete your data at any time. Your data belongs to you.
In the event of a data breach, 22 jy will notify affected users within 72 hours via email and through the platform.
When you open an account or use our services at 22 jy, we collect certain necessary information. This data is used solely to provide you with a better and safer experience. We do not collect anything beyond what is needed.
| Data Type | Example | Purpose of Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID | KYC verification and age confirmation |
| Contact Information | Mobile number, email address | Account management and notifications |
| Financial Information | BKash/Nagad number, bank details | Deposit & Withdrawal Process |
| Technical Information | IP address, device information, browser | Security & Fraud Prevention |
| Activity Data | Gaming History, Bet Records | Service improvement and support |
Beyond registration, certain technical information is automatically collected when you browse our platform — including your device type, operating system, browser version, and pages visited along with time spent. This data does not personally identify you, but helps us improve site performance.
22 jy never stores your password or full payment card number. This information is processed in encrypted form through third-party payment gateways.
22 jy uses your data only for specific, defined purposes — nothing is used unnecessarily. Below are the key reasons we use your information:
With your consent, we may send you information about new promotions, bonus offers, and special events. You can opt out of marketing messages at any time — every email will include an "Unsubscribe" option.
22 jy never sells your data to third parties for advertising purposes. If you believe our privacy policy has been violated, please notify us immediately at support@22jy.net.
22 jy does not sell your personal data to anyone. However, limited data sharing may be necessary in certain specific circumstances:
All third-party partners operate under strict confidentiality agreements. They may only use your data for its intended purpose — any other use is strictly prohibited.
For any international data transfers, 22 jy ensures that adequate data protection measures are in place in the destination country.
The 22 jy website uses cookies and similar technologies. Cookies are small text files stored in your browser that help enhance your experience.
You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause certain platform features to stop working. We recommend keeping at least essential and performance cookies enabled for the best experience.
22 jy does not retain your data longer than necessary. Specific retention periods apply to each type of data:
| Data Type | Retention Period |
|---|---|
| Account data (active accounts) | For the duration of active account |
| KYC Documents | 5 years after account closure |
| Transaction Records | Up to 7 years as required by law |
| Gaming History | 2 years after account closure |
| Support Contact | 1 year after resolution |
| Log Files & Technical Data | Up to 90 days |
Once the designated retention period ends, data is securely deleted or fully anonymized. Where legal obligations require longer retention, you will be notified.
22 jy believes you should have full control over your own data. You have the following rights:
You can request to know what personal data we hold about you.
You may request corrections to any inaccurate or outdated information.
You may request deletion of your data under certain circumstances.
You may request that we stop using your data for specific purposes.
You can request a copy of your data or ask for it to be transferred elsewhere.
You can object to marketing communications or specific types of data processing.
To exercise these rights, email us at support@22jy.net. We'll respond within 30 days. Identity verification may be required in some cases.
22 jy is an adults-only platform. We do not collect or store information from anyone under the age of 18. Age is verified at the time of registration.
If you suspect your child has created an account on 22 jy, please contact us immediately at support@22jy.net. We will take action within 24 hours.
22 jy may update this Privacy Policy from time to time. You will be notified before any significant changes take effect.
We recommend checking this page regularly to stay up to date with our latest privacy policy. We always aim to present any changes in clear, plain language.
For any questions, complaints, or requests regarding this privacy policy, please get in touch. 22 jy's dedicated privacy team is ready to assist you.
When submitting a data request, please use your registered email or mobile number to help us verify your identity quickly.